Have you seen all of the wonderful news about the Litter Robot 4? Well, step right up!

The Litter Robot 4 is expected in Australia around the middle of 2023, although we have no release dates for international distribution .

Release of the new model is always restricted to the USA at the moment, and includes a long period of  trialling and troubleshooting before it can be produced for other countries.

Pricing is not yet available, but is expected to be considerably more than the current Litter Robot Connect model. (PLEASE NOTE, THE PRICE PROVIDED IN THIS LISTING IS AN ESTIMATE ONLY AND WILL BE UPDATED AS SOON AS WE KNOW THE CORRECT PRICE. IT COULD BE MUCH HIGHER OR LOWER)

If you would like to be the first to hear of the Litter Robot 4's release, make sure you're on our mailing list, and click on the "Notify Me" button or add to your wishlist.

 

Specifications

Brand Litter Robot
SKU LR4
Pet Cat
Category Litter
Product Type Automatic

 

Try the Automatic Litter-Robot III Open Air in your home for 90 days and experience what our satisfied customers already know, that the Automatic Litter-Robot III Open Air is the self-cleaning litter box that really works. You are protected by the distributer's 90 Day Money-Back Guarantee. If you or your cats are not fully satisfied with the Automatic Litter-Robot III Open Air, for any reason, just return the Product within 90 days after receipt for a refund of the purchase price.  Return shipping is at purchaser's cost.

The 90 Day Money-Back Guarantee applies to the Litter-Robot only, not accessories. Please ensure you retain your original box, inserts, manual and quick reference guide. To be in good order and cleaned as per manufacturers information.

The distributer provides an 18 month warranty against manufacturing faults. During the warranty period, the distributor will repair or replace your Product in line with their Warranty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

Returning the Litter Robot

For most cats, especially if they are good with using a manual litter tray, the Litter-Robot is a welcome addition to the home. Everyone loves a clean litter tray, and once your cat or cats understand, they usually adapt quickly to the new lifestyle, and appreciate having an automatic litter tray.

If your cat/cats are good with a litter tray, and you follow our suggestions, we generally have a 99% success rate. Sometimes it takes longer than expected, with multi-cat households often finding an unexpected heirachy affecting how quickly all of the cats transition to the new lifestyle. Patience, and allowing each cat to transition at its own pace, is worth the outcome of not having to manually scoop your litter tray (or trays).

However, if for some reason transition is not successful, or you find the Robot is not suitable,  you have peace of mind that you can return the Litter-Robot for a refund, with the 90 day guarantee

Please get in touch with us at Lucky Pet if you want to return your Litter Robot. Do not return it without notifying us first.

Simply put, you need to return the Robot in the original box and all packing materials, cleaned and in good condition, including all paperwork (manuals) and power supply, to our NSW workshop for checking. The cost to ship is paid by the returner, with a courier needed for returns (the Robot is too large to ship for Australia Post).   

Once received, and checked, the purchase price will be refunded, less shipping if applicable, and 15% merchant fees (bank/Paypal/Afterpay/Zippay), and any damages (if noted and needing attention).

It's disappointing if the Litter-Robot is not the success that was hoped for, but cats are cats, and sometimes, its not a good fit for the purrticular home. We understand, as cat owners, and work to ensure the process is as smooth as possible.

During the 90-Day period, please retain all packaging materials including the inner protection, and ensure it all remains in as-new condition. The main consideration for customers to keep the box, which is custom made for the Litter-Robot. The original box ensures the Robot travels safe, and can be resold as second-hand. The box (including the inserts) folds flat for storage. If not retained, the return process is more difficult to complete smoothly, and the cost of a new box is minused from any refund.

We strongly recommend NOT to use scented litters in the Robot. Scented litter is concentrated in the globe, possibly discouraging cats from transitioning, and can permeate the heavy duty PVC liner, necessitating replacement at returner cost. Scented litters also affect the carbon filter badly, necessitating more frequent replacement.

A thorough deep clean with wash of the globe, as demonstrated in the manufacturers video, ensures the Robot is ready to ship back.

https://www.youtube.com/watch?v=Am3-zpylNdw

A quick check that everything is in the Box before returning:

  • Clean and dry Litter Robot, including step mat, tray with filter, base, globe and bonnet, and power supply
  • Litter Robot box and all pakcging materials
  • Manual booklet
  • Quick Reference Guide (colourful card)
  • Startup guide

We can arrange the courier for return, or can the provide return address.

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