Blog COVID-19 and pets. What does it all mean?

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by Vets All Natural ■ Updated: April 19, 2022

Thanks to our friends at Vets All Natural for this blog post.

Whilst we grapple with the fallout of this hideous virus we cannot discount its affect if any on our companion pets. At vetsallnatural we are monitoring the situation closely. At this point in time we have no evidence that indicates COVID-19 is a risk to your companion pets, dogs or cats. In a recent exert from the World Organisation for Animal Health (OIE); they quote:

“The current spread of COVID-19 is a result of human to human transmission. To date, there is no evidence that companion animals can spread the disease. Therefore, there is no justification in taking measures against companion animals which may compromise their welfare”.

When handling and caring for animals, basic hygiene measures should always be implemented. This includes hand washing before and after being around or handling animals, their food, or supplies, as well as avoiding kissing, licking or sharing food.

When possible, people who are sick or under medical attention for COVID-19 should avoid close contact with their pets and have another member of their household care for their animals. If they must look after their pet, they should maintain good hygiene practices and wear a face mask if possible.”

Read the official statement from the World Health Organisation for Animal Health HERE.

Here are a few tips:

Take precautions similar to common flu prevention.
Seek out reliable sources for updated information. The Centers for Disease Control (cdc.gov), World Health Organization (who.int), and World Small Animal Veterinary Association (wsava.org), are good places to go for information on the virus.
Ensure your animal’s vaccines are up-to-date in case boarding becomes necessary.
Document all medications with dosages and administering directions, including prescriptions from your veterinarian if a refill becomes necessary.
Pets should have identification such as an ID tag on their collar and a microchip. But remember, a microchip is only as good as the contact information registered to it. Make sure you update your details.
Follow CDC and WHO guidelines: Wash your hands with soap and water for the time it takes to sing Happy Birthday twice; avoid touching your face; stay home if you are sick; cough or sneeze into your elbow; wash your hands before and after handling pets.

PS. Pets don’t need masks.

Privacy Statement
Lucky Pet Supplies is aware that the security of your private information from the use of our web-site is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy statement, we would like to inform you about our security measures.

Collection of Data
You can use our web site without disclosing your personal data. You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you a product or service at your request. When you use our web site, data may be stored for various security purposes. This data may include the name of your internet service provider, the web site that you used to link to our site, the web sites that you visit from our site and your IP-Address. This data could possibly lead to your identification, but we do not use it to do so. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified. In cases when personal data is provided to others to provide you products or services you have requested, or for other purposes you have authorised, we rely on technical and organisational means to assure that applicable data security regulations are followed.

Credit Card Details
Sensitive credit card payment details are never stored on our website or within our internal database system. All payment details are securely transmitted through an encrypted eWay gateway in real time to our banking partner ANZ.

If you place your order with us over the phone or request a partial refund of an order placed, one of our Customer Service team members will need to obtain your credit card details to process the transaction. Immediately following the call the credit card information will be destroyed.

We will never request credit card information via email or instant messenger. These forms of communication are not secure enough for transmitting personal financial information. If you receive a request via any form other than on our website or by phone for your credit card information, please notify us immediately via the contact page or by calling 1800 565 333 so we can notify the appropriate authority.

Collection and Processing of Personal Data
We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.

The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on by us or by our agents for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so.

We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

Purposes of Use
The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of Access and Correction
You have the right to review and amend any personal data stored in our system if you believe it may be out of date or incorrect. Just send an e-mail to the address given in the imprint or contact the Privacy Officer at the address below.

Right of Cancellation
You have the right at any time to withdraw your consent to the use of your personal data in the future. Again, just send a message through the "Contact" facility in this website or contact the Privacy Officer at the address below.

Data Retention
We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Use of Cookies
Cookies are small text files that are stored in the visitor's local browser cache. Using such cookies it is possible to recognise the visitor's browser in order to optimise the website and simplify its use. Data collected via cookies will not be used to determine the personal identity of the website visitor. Most browsers are set up to accept these cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer.

Security
Lucky Pet Supplies uses technical and organisational security precautions to protect your data from manipulation, loss, destruction or access by unauthorised persons. Any personal data that is provided to Lucky Pet Supplies by you will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously revised based on new technological developments.

Changes to this Privacy policy
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

Acceptance
To make use of this website you are required to accept and comply by the website Terms and Conditions. These include terms, conditions, notices and disclaimers. You should read these before making use of the website. Your use of the website indicates your agreement to the following Terms and Conditions:

Vraca Willis Pty Ltd (trading as Lucky Pet Supplies) can at any time make changes to the Terms and Conditions without notice to you. If using this website following a change you are agreeing to the amended Terms and Conditions. If you do not wish to be bound by a change you should discontinue use of the website.

Contacts
If you have any problems, questions or ideas, please contact us using the in-website contact form or by post to:

Attn: Privacy Officer
Lucky Pet Supplies
Po Box 313, Sunshine, VIC 3020
Tel: 1800 565 333

COVID-19 and pets. What does it all mean?

Terms & Conditions

Privacy Policy